FAQ
Specific destinations
Pick up point at Malaga Airport
Malaga Taxi Frequently Asked Questions
No, you can book a transfer with us from any location on the Costa del Sol or Andalusia.
Yes, we are a fully licensed company and are required to abide by the regulations set by the Spanish and EU authority.
Our prices are per car please see vehicle capacity (on the prices page) for further details. The price you see is the price you pay. You will be charged an extra 7% if you choose to pay by card.
The earlier the better. However, 48 hours would be recommended. If you are making a last minute booking it is best to phone, most times we will be in the office long after closing time. If you make an online reservation there is no guarantee that you will get a vehicle unless you receive a confirmation.
Please complete the booking form in full and submit it; you will then receive a confirmation sent to the email address you used in the form.
Yes, it is, as long as you have a confirmed reservation. We work 24 hours a day and 7 days a week without exception - even on public holidays!
Your driver will meet you between the luggage hall and the arrival hall in Terminal 2 and in the arrival hall in Terminal 1, and will be holding a sign with your name on it.
If you are unable to locate our driver please ring the 24 hours emergency line +34 951 551 355.
We always wait for our clients when you arrive at Malaga Airport. We check the details of every flight that we are waiting for so know if there are any delays or problems and will meet you when the flight actually arrives - even if it is early! If you have made other arrangements the driver will arrive according to those arrangements.
Yes we will confirm your booking within 24 hours of receipt. If you do not receive this confirmation please contact us, as we may not have received your booking.
We are able to accept major credit cards via the website or on arrival. There is a surcharge of 7% for all card payments. You can also pay the driver on arrival in pounds sterling or UK bank cheque in sterling with a guarantee card but you will be required to provide credit card details to secure the booking. No surcharge is a applicable for other forms of payment.
No you do not need to pay in advance. Where you elect to pay on arrival we will require card details to secure the booking. For return transfers, if you choose to pay in advance, you'll get a 5% discount.
Yes, you can get a refund less the cost of the credit card transaction fee.
It is essential that you book a vehicle capable of carrying your luggage for an efficient transfer from the port. There is room for 2 large suitcases or 3 medium suitcases in a 5 seater taxi and up to 7 large suitcases in a minibus.
You'll have to contact us through the contact form.
